Humble IT Solution
Effective Date: 4/3/2026

1. Overview

At Humble IT Solution, we are committed to delivering high-quality digital services. Due to the nature of digital products and services, our refund and return policy is outlined below.

2. Website Development Services

• Advance payments are non-refundable once the project has started.

• If the project is canceled before work begins, a partial refund may be considered after deducting administrative costs.

• Once the website design or development work has been delivered, no refund will be applicable.
  
  

3. Digital Marketing Services

• Marketing service fees are non-refundable once the campaign has started.

• Performance-based expectations (sales, leads, engagement) cannot be guaranteed, therefore refunds will not be issued based on campaign results.

4. Graphic Design Services

• Due to the creative nature of design work, payments are non-refundable once initial concepts have been delivered.

• Minor revisions will be provided as agreed, but refunds will not be issued after design work has begun.

5. Third-Party Costs

Any payments made for third-party services such as:

• Domain registration

• Hosting

• Premium plugins or themes

• Paid advertisements

• These are non-refundable and subject to the respective provider’s policy.

6. Service Cancellation

If a client decides to cancel an ongoing project:

• Payment for completed work must be cleared.

• Any additional work requested beyond the original scope will be charged accordingly.

7. Exceptional Cases

In rare and exceptional circumstances, refunds may be considered at the sole discretion of Humble IT Solution.